Yes, we offer international shipping to many countries worldwide. Please note that shipping times and costs may vary depending on your location. For more information on international shipping options and rates, please contact our customer service team.

Yes, we want you to be completely satisfied with your purchase from Brandify Music. If for any reason you are not happy with your order, you may return it within 30 days of receiving it for a refund or exchange. Please refer to our Return Policy for more details on eligibility and instructions.

Yes, most of our products come with a manufacturer's warranty to ensure your peace of mind. Warranty coverage may vary depending on the product and manufacturer. Please check the product description or contact our customer service team for specific warranty information.

For any inquiries or assistance, our customer support team is here to help. You can reach us via email at sales@brandifymusic.com. Our support hours are 09:00-20:00, and we typically respond to inquiries within 24 hours.

Yes, once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and estimated delivery date. If you have any questions about your order or tracking information, please contact our customer service team for assistance.

Yes, we provide instrument repair and servicing for a variety of musical instruments. Whether you need a guitar restringing, drum tuning, or MIDI controller maintenance, our experienced technicians are here to help. Please contact our customer service team to schedule an appointment or inquire about our repair services.

Yes, we only sell brand new products sourced directly from reputable manufacturers and distributors. We do not sell used or refurbished items unless explicitly stated otherwise in the product description.